A Legacy of Care Behind Happier Workplaces.

What started as an unfamiliar idea became a trusted system of care, supporting millions of lives across
organisations, crises, and changing workplaces.

Explore our Journey

The Years that Shaped Us

From a bold beginning in 2001 to a nationwide network of care, each milestone shaped who we are today.

Era 1 | Care Takes Root

Era 2 | Care at Scale

Era 3 | Care at the Core

2001
Pioneered India’s first telephonic & digitally enabled workplace counselling service, when counselling was still largely unfamiliar.
  • Launched India’s first digital platforms dedicated to psychological and emotional wellbeing content. 
  • Redefined confidentiality by creating a secure space for employee e-counselling.
Built a proudly women-led organisation, with ~ 93% women in the workforce.

Championed flexible and hybrid work models from inception, long before they became the norm.

Brought India’s largest structured Employee Assistance Programme to life, with Digital Equipment as a landmark client.
2002
Launched our first dedicated counselling helpline, creating immediate, confidential access to professional emotional support at scale.
2005
Crossed the first enterprise milestone, serving 10 leading organisations across technology, consulting, and construction.
Hardwired empathy, openness, and trust into the organisation’s DNA.
2008 – 2010
Strengthened the EAP offering by adding legal and financial counselling support.
Became part of the Employee Assistance Professionals Association, placing Indian EAP on the global map.
Made manager sensitisation a structured component of EAP, enabling leaders to identify distress early and respond responsibly.
Achieved a defining growth milestone — 60+ enterprise and multinational clients across industries, with over 1 million lives covered.
Expanded services to Nepal, Bangladesh, and Sri Lanka, extending structured workplace emotional care beyond India.
2011 – 2015
Elevated our wellbeing offering by integrating nutrition counselling into our care model.
Reimagined and strengthened the Case Management System.
Launched Shiftlag, a first-of-its-kind wellbeing solution designed specifically for shift workers.
Grew our people strength to over 50 passionate team members powering the mission.
Extended counselling support inward, embedding care as a lived practice for 1to1help employees.
Launched POSH services to help organisations build safer workplaces.
Joined WEConnect, an Accenture and EY-led initiative advancing women’s participation in the corporate workforce.
Partnered with Morneau Shepell, now TELUS Health, Canada’s largest EAP provider, to enable structured and scalable global service delivery.
2016
Achieved ISO 9001 and ISO 27001 certifications, reinforcing our commitment to quality excellence and data security.
2017 – 2018
Deepened digital engagement by introducing our counselling mobile app.
Introduced a new logo that signalled our evolution, scale, and sharpened commitment to workplace wellbeing.
Rolled out Healthy Maternity, India’s first ever maternal mental health programme, to support working parents through critical life-stage transitions.
Introduced the Student Assistance Programme, with IIT Roorkee as a pioneering institutional partner.
Extended Indian emotional wellbeing beyond Asia, supporting nationals across the Philippines, Canada, and Europe.
2019 - 2020
Founder Archana Bisht honoured as BW Business Woman of the Year in the Health category.
Expanded to 350 enterprise clients across manufacturing, energy, telecom, finance, pharma, and logistics, positively covering over 5 million lives.
2021 - 2022
Met increasing expectations around utilisation, outcomes, and EAP ROI — setting new benchmarks for measurable impact.
Became part of a larger movement as counselling transitioned from stigma to a recognised pillar of workplace wellbeing.
2023
Welcomed Mahua Bisht as CEO, ushering in a new phase of leadership and scale.
Launched Emotional Care Champions and the Emotional Risk Survey, strengthening preventive and proactive mental health frameworks.
Reintroduced Healthy Maternity as 1to1Maternity with WhatsApp access and bot-enabled support, reimagining life-stage care.
Expanded to a thriving network of 300+ counselling professionals supported by 100+ business operations team.
2024
Published the first State of Emotional Wellbeing in India Report, distilling insights from 85,000+ counselling sessions into industry intelligence.
Rolled out structured cohort programmes including 1to1GenZ, Feet on Street, 1to1Shield, 1to1Parenting, 1to1Women, and Leaders Programme, advancing targeted wellbeing journeys.
Launched 1to1Academy as a self-paced learning ecosystem for counsellors, strengthening professional capability at scale.
Launched the Mindspring Series, bringing leaders together to advance boardroom dialogue on psychological safety and workplace mental health.
Partnered with industry bodies like FICCI and CII to advance mental health advocacy and strengthen MSME support
2025 - Now
Delivered over 1.2 million counselling sessions through a 450+ strong network, including 17,000+ crisis cases managed through structured high-risk response systems.
Advanced our digital ecosystem with a next-generation mobile app and web EAP platform, grounded in 20+ years of behavioural insight.
Scaled the Student Assistance Programme to 10+ institutions under UGC guidelines, deepening institutional partnerships.
Published the second State of Emotional Wellbeing Report, drawing insights from 83,000+ counselling sessions and 42,000+ assessments in 2024.
Expanded access through strategic partnerships across healthcare, insurance, and HR technology ecosystems.
Recognised as Best Employee Assistance Program at the Global Mental Health and Wellbeing Summit 2025.
Today
1to1help has supported 1000+ organisations
across industries covering over 11 million lives.