Counselling helpline for employees of partner organisations
Counselling helpline for employees of partner organisations
Since 2001, we’ve been listening and supporting individuals across workplaces and communities, ensuring everyone who connects with us receives high-quality, confidential care.
When care is consistent, change is inevitable.
Each session, each life supported, and each risk case covered represents a moment where someone felt seen, heard, and helped.
11M+
lives covered
1.2M+
sessions delivered
1,000+
organisations served
97%
found counselling helpful
16K+
risk cases covered
78K+
workplace sessions delivered
100+
locations covered
450+
total counsellors
It takes courage to seek support.
That truth shaped 1to1help from the start — to be a place where people feel seen, heard, and supported without judgement.
Our purpose is to make high-quality counselling and emotional support accessible and relevant for individuals, families, and organisations.
We help people navigate daily stress and challenges, and rediscover meaning, purpose, life satisfaction, and a deeper sense of happiness in their lives.
Care & Empathy
We approach every person with humility and patience, taking the time to understand their context so our support feels relevant and truly personal.
Trust & Confidentiality
We protect every individual’s story through strict protocols, secure systems, and clear boundaries, ensuring their privacy is never compromised.
Expertise & Professionalism
We uphold high clinical standards, stay accountable for quality, and let evidence-based practice guide every step of care.
Respect
Our approach is unique to each person, shaped by their background, identity, and circumstances, so the support they receive fits the reality of their life.
Hope
We help people break challenges into small, manageable steps by focusing on what they can control, building confidence one step at a time.
Empowerment & Advocacy
We equip people with practical tools and champion open conversations, helping them take charge of their wellbeing and destigmatise mental health.
When 1to1help began over two decades ago, mental health in the workplace was rarely part of the conversation. We believed there had to be a better way.
Since then, our mission has been simple yet powerful: to make emotional wellbeing a part of everyday life. We have seen that when people feel supported, their strength and purpose ripple outward — transforming not only their own lives but also the families, organisations, and communities they shape.
Every story of courage reminds us why we do this work. And as we look ahead, our promise remains unchanged: to stand by every person who chooses to reach out.
Mahua Bisht
Chief Executive Officer, 1to1help
Chief Executive Officer
.png)
Chief Revenue Officer
.png)
Chief Growth Officer
.png)
Business Head - Strategic Accounts
.png)
Clinical Director
.png)
Chief Product Officer
.png)
Founder & Director
.png)
Founder & Director
.png)
Chief Mentor & Advisor
.png)
Advisor & Mentor
.svg){kind=small}
.svg){kind=small}
.svg){kind=small}
.svg){kind=small}
