Counselling helpline for employees of partner organisations

CASE STUDY

Rerouting to Wellbeing: How a Travel Company Reset Workplace Culture

Behind every seamless trip is a team working under relentless pressure—long shifts, unpredictable escalations, and constant customer demands. For one leading travel platform with 4,500+ employees, this toll was showing. Partnering with 1to1help, the company launched an on-ground wellness initiative that transformed employee engagement and normalised mental health conversations

Access this case study to discover how travel leaders achieved the following:

  • Emotional wellness became the most engaged area, shifting mental health into everyday team conversations.
  • A 33% rise in app registrations and 16.57% increase in utilisation post launch.
  • 680+ employees signed up, with 88 counselling sessions and 350+ self-assessments completed.

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