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Confidential, personalised support built on 25 years of clinical expertise, whenever you need it.
Whether you’re feeling overwhelmed, looking for clarity, or not ready to speak to a counsellor, Mio gives you a safe, confidential place to start.

Understands the cultural, workplace and family dynamics unique to India, delivering guidance that's relevant to your everyday life.
Tailored to your profile, assessments and wellbeing journey, so every conversation is relevant to your needs.
Designed to recognise when additional support is needed, seamlessly connecting you to our care team within the hour when it matters most.
Follows the counsellor-trained approach of empathising, exploring and
understanding before moving to help.
Private conversations with informed consent and secure handling of your information, so you can seek support with confidence.
Built with experienced counsellors and shaped by proprietary clinical frameworks, protocols and real-world expertise.
Whether you’re feeling overwhelmed, looking for clarity, or not ready to speak to a counsellor, Mio gives you a safe, confidential place to start.

Mio takes the time to understandwhat'son your mind, asking thoughtful questions to uncoverwhat'sreally going on before offering guidance.

Drawing on 1,000+ clinically curated resources, Mio recommends personalised guidance, practical tools, and relevant next steps.

Whetheryou'rebooking counselling, exploring your EAP benefits, or looking for trusted information, Mio provides quick, reliable answers.

Every conversation is screened in real time for signs of distress. If needed, Mio alerts our care team through trusted clinical safety protocols.


Detect
Mio identifies signs of emotional distress or elevated risk.


Alert
An Alert is raised to our team for immediate attention.


Review
Our clinical team reviews the situation and determines next steps.


Support
Mio connects the individual to a counsellor when needed.
Once an Alert is raised, Mio pauses the conversation until our clinical team has assessed the situation and appropriate human support has been provided.
The conversation is re-enabled only when our care team determines it is safe to do so—ensuring AI never becomes a substitute for human care during elevated-risk situations.

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No. Mio is the step before. It helps employees identify what they are feeling, access resources, and decide what kind of support they need. When a counsellor is the right next step, Mio helps them get there. The 1to1help counselling team remainsthe core of your EAP.
No. Conversations with Mio are confidential. Your manager, HR, and employer do not have access to what you share.
Mio has built-in safety protocols. If a conversation indicates high risk, it connects you to the 1to1help SOS pathway, which escalates to the clinical team. You are never left without a next step.
Open the 1to1help app and look at the left navigation menu. You will see AI chat listed there. Click on it and Mio is ready to talk. No setup required.
Yes. The more you engage with Mio, the more relevant the support becomes. It builds context over time so you do not have to re-explain your situation every time.
Not at all. Mio is for the everyday: the pressure you can't shake, the sleep that isn't coming, the feeling you haven't been able to name. You don't need to be at a breaking point to deserve support.