Counselling helpline for employees of partner organisations

Counselling helpline for employees of partner organisations

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1to1help | A 25-year legacy of care and innovation

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Confidential, personalised support built on 25 years of clinical expertise, whenever you need it.

Whether you’re feeling overwhelmed, looking for clarity, or not ready to speak to a counsellor, Mio gives you a safe, confidential place to start.

What Makes Mio Different

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Built for Indian Context

Understands the cultural, workplace and family dynamics unique to India, delivering guidance that's relevant to your everyday life.

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Personalised Guidance

Tailored to your profile, assessments and wellbeing journey, so every conversation is relevant to your needs.

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Human-in-the-Loop

Designed to recognise when additional support is needed, seamlessly connecting you to our care team within the hour when it matters most.

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Listens First

Follows the counsellor-trained approach of empathising, exploring and
understanding before moving to help.

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Confidential

Private conversations with informed consent and secure handling of your information, so you can seek support with confidence.

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Counsellor-Led Intelligence

Built with experienced counsellors and shaped by proprietary clinical frameworks, protocols and real-world expertise.

Why You’ll Love Talking to Mio

Starts with You
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Listens With Empathy
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Guides You Forward
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Answers What Matters
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Always Looking Out for You
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What Makes Mio Different

Detect

Mio identifies signs of emotional distress or elevated risk.

Alert

An Alert is raised to our team for immediate attention.

Review

Our clinical team reviews the situation and determines next steps.

Support

Mio connects the individual to a counsellor when needed.

Safety Comes First

Once an Alert is raised, Mio pauses the conversation until our clinical team has assessed the situation and appropriate human support has been provided.

The conversation is re-enabled only when our care team determines it is safe to do so—ensuring AI never becomes a substitute for human care during elevated-risk situations.

Why Mio Isn’t Just Another AI Chatbot.

Curious? That’s a Good Sign.

Is Mio a replacement for my company's counselling services? 
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Can my employer or HR team see my conversations? 
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What happens if I say something that sounds serious? 
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How do I find Mio in the app?  
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Does Mio remember what I have shared before? 
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Do I need to be in crisis to use it?
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See Mio in Action

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